tb baji's Privacy Policy
This document provides full details on how your personal information is collected, why it is stored, and how it is protected on the tb baji platform.
This Privacy Policy ("Policy") applies to all members and users of the tb baji platform. It is a legal document that governs how we handle your personal information. Please read this Policy carefully. By opening an account or using the services at tb baji, you agree to the terms of this Policy. tb baji's Terms and Conditions and this Privacy Policy complement each other and both apply to your use of the platform.
Table of Contents
Definitions and Introduction
In this Policy, "tb baji", "we", "our", or "platform" refers to the tbbaji.cam website and its related services. "User", "you", or "your" refers to a registered member or visitor of the platform.
"Personal information" means any information that can directly or indirectly identify a person — such as name, mobile number, email address, financial transaction details, and device-related information.
This Privacy Policy is prepared for users in Bangladesh and follows data protection standards applicable in Bangladesh.
What Information Is Collected
tb baji collects the following types of information as needed to provide its services:
2.1 Registration Information
Information you provide when creating an account is collected. This includes:
- Full name
- Mobile number
- Email address
- Date of birth (for age verification)
- Preferred language and currency
2.2 Identity Verification Information
Identity document information may be requested during the account verification process. This is necessary for financial security and fraud prevention. Detailed information about verification is available in the FAQ section.
- Relevant information from national ID card or passport
- Bank account or mobile banking (bKash, Nagad, Rocket, Upay) details
2.3 Transaction Information
Details of every deposit, withdrawal, and betting activity are recorded automatically. This includes the date, amount, payment method, and outcome of each transaction.
2.4 Technical Information
The following information is collected automatically while using the platform:
- IP address
- Browser type and version
- Device type and operating system
- Session duration and navigation patterns
- Geographic location (at country level)
Purpose of Data Collection
tb baji collects and uses your information only for specific and legitimate purposes, as follows:
3.1 Service Delivery
Your information is used to create accounts, verify logins, process deposits and withdrawals, and keep gaming services running.
3.2 Security and Fraud Prevention
Your information is analysed to prevent unauthorised access to accounts, detect fraudulent transactions, and ensure the overall security of the platform.
3.3 Customer Support
Your account and transaction information is used to help resolve your issues and respond effectively via live chat or email.
3.4 Responsible Gaming
User gaming patterns are monitored to provide support where needed in line with responsible gaming guidelines. This plays an important role in user wellbeing.
3.5 Service Improvement
User experience is analysed to improve the platform's performance and range of games.
3.6 Communication
Your contact information is used to send bonus updates, transaction confirmations, security alerts, and relevant promotional information. You may opt out of promotional communications at any time.
Data Storage and Security
tb baji gives the highest priority to protecting your information. The following technical security measures are applied on the platform:
4.1 Encryption
All data transmissions are secured through SSL (Secure Sockets Layer) encryption. This ensures that no third party can read any information passing between your browser and our servers.
4.2 Server Security
Stored data is kept on servers secured with modern encryption methods. Firewalls and access control systems are used to prevent unauthorised access.
4.3 Password Security
Your password is stored in hashed form — meaning none of our staff can see your actual password. You are advised to change your password regularly for security.
4.4 Access Control
Only authorised staff are given limited access to your information when required for specific tasks. All access is logged and reviewed regularly.
No security system is completely free of vulnerabilities. You also have a responsibility for the security of your account — use a strong password and never share your login details with anyone.
Sharing Information with Third Parties
tb baji does not sell your personal information to third parties. However, limited information may need to be shared in certain specific situations:
5.1 Payment Processing
Necessary information is shared with the relevant payment service providers to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer. This sharing is limited solely to completing the transaction.
5.2 Technology Service Providers
Game software, technology infrastructure, and analytics service providers may have access to limited information. All such partners are bound by confidentiality agreements with us.
5.3 Legal Obligations
Information may be disclosed if required by applicable law in Bangladesh, a court order, or a legitimate request from a government authority.
5.4 Organisational Changes
In the event of a business merger or acquisition, user information may be transferred to the new operating entity. You will be notified in advance of any such change.
Cookies and Tracking Technology
tb baji uses cookies to run the website properly and improve the user experience.
6.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and verify security.
- Performance Cookies: Used to measure site performance and identify errors.
- Functionality Cookies: Used to remember your language preference and other settings.
- Analytics Cookies: Collect data to understand which parts of the site are used most.
6.2 Cookie Controls
You can control or disable cookies through your browser settings. However, disabling essential cookies may prevent some features of the platform from working or cause issues with logging in.
6.3 Local Storage
In addition to cookies, browser local storage may be used to store certain preference data. This is also used for user convenience and for limited purposes only.
Your Rights
You have the following rights regarding your personal information on the tb baji platform:
7.1 Right to Access Information
You may request to view the information stored in your account at any time. This request must be sent to the support team by email.
7.2 Right to Correct Information
If any of your information is incorrect or incomplete, you may request a correction. This change can be made through account settings or via the support team.
7.3 Right to Request Deletion
You may request that your personal information be deleted when closing your account. However, if there are legal obligations or ongoing disputes, some information may be retained for a specified period.
7.4 Right to Opt Out of Promotional Communications
If you do not wish to receive bonus or promotional emails, you may inform the support team at any time. Essential transaction and security notifications will continue to be sent.
7.5 Data Portability
Upon your request, your information may be provided in a structured and commonly usable format.
To exercise the above rights, contact the support team via 24/7 live chat or email.
Privacy of Minors
All tb baji services are strictly for persons aged 21 and above. Registration and participation on this platform is completely prohibited for minors (under 21 years of age).
An age verification process is followed at the time of registration. If any user opens an account with a false age, that account will be closed and the associated funds may be withheld.
If it becomes known that a minor's information has been collected accidentally, tb baji will immediately close the account and take steps to delete the relevant information.
The minimum age to participate in all casino and betting activities is 21+ (21 years or older).
Data Retention Period
tb baji does not store your information beyond what is necessary. Information is retained according to the following policy:
9.1 Active Accounts
All necessary information is stored while your account is active. This is essential for service delivery.
9.2 After Account Closure
After an account is closed, financial and identity-related information may be retained for a specified period due to legal obligations. After that period, the information is securely deleted or anonymised.
9.3 Transaction Records
A record of each financial transaction is retained for a set period for the purpose of dispute resolution and auditing.
9.4 Security Logs
Login history and security-related logs are kept for a limited period for account protection, then automatically deleted.
Policy Changes and Contact
10.1 Policy Changes
tb baji reserves the right to update this privacy policy as needed. If significant changes are made, users will be notified via their registered email or through a notice on the platform. Continuing to use the platform after changes have been made will be considered as your agreement to the updated policy.
The date of the last update will be noted at the top of this page. You are advised to review this policy regularly.
10.2 About Us
To learn more about tb baji, read the About Us page, which contains details about the platform's goals and activities.
10.3 Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team in the following ways:
- 24/7 Live Chat — available directly on the platform, with support in Bengali and English
- Email: [email protected]
Requests related to privacy are generally responded to within business days. For urgent security matters, please contact us via live chat.
This policy is part of the overall terms of use of the tb baji platform. If any conflict arises between this policy and the terms and conditions, the terms and conditions will apply to the relevant matter. To learn more about any section of this page, contact the 24/7 support team.